Orders shipping within Australia and New Zealand ship via Australia Post/New Zealand Post.
Both services are experiencing longer than usual delivery times due to record parcel volumes and ongoing COVID-19 restrictions. Allow up to 7 business days for standard delivery, once the product has left our warehouse.
For shipping within Asia Pacific (excluding AU & NZ) shop at brydge.com.
LATEST UPDATES REGARDING COVID-19 IMPACT:
Currently, all in-stock products are shipping, but due to COVID-19 concerns currently, orders may take an extra day or two to leave our warehouse. Although some carriers may have their own restrictions to where they are currently delivering.
For items that are in stock, we aim to have each order ship from our warehouses within 1-2 business days from when the order was placed. However, occasionally an order may take a little longer due to local or national holidays, or other circumstances out of our control. For items that are backordered, pre-ordered, or out of stock, we will get these shipped out as soon as possible, from when the order was placed.
NEED TO EDIT OR CANCEL A RECENT ORDER?
If your order needs to be edited or cancelled after being placed, please reach out to our support team asap, here CONTACT US. We will do everything in our power to accommodate this request. However, once your order begins processing at our 3PL shipping warehouse, this request will not be possible on our end and your order will ship as is. Then, once you receive the delivery, you will need to reach back out to our support team, who will help you coordinate a return.
CUSTOMS AND DUTIES
Also note that Brydge is not responsible for any customs duties or taxes incurred for International orders. It is the full responsibility of the receiver (customer) to settle these charges locally.